Approaches


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When you bring on a partner to tackle your challenges, issues, and situations, you most likely are more interested in the results that are achieved than in what tools are used to make things happen. Just in case you are curious about the schools of thought that inform the way I work, and the organizations that have helped me build this comprehensive toolkit, I am providing you with a bit of background and context. Here’s what I’m using to determine how to best achieve the results you are going for. You bring your personal expertise and experience, and I bring a mindset that embraces all of these tools.

 

Accelerating Implementation Methodology
(AIM)

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20 years ago, I was working in an organization that was undergoing a huge change. Since the company didn’t have much experience with change, they brought in a change management expert. Lucky for me I was introduced to the AIM model.

Working with the AIM model as given me a language and perspective to effectively help anyone with any kind of change. It’s results-focused. It addresses the human and cultural components of change so often overlooked in other approaches. The AIM model is about full benefit realization in the shortest timeframe with the lowest human and capital cost. AIM focuses on implementation, not installation. It is a complete 10-step system that can be applied to any change – small, large, simple, complex, personal or organizational. This way of thinking is embedded in every bit of work I do because core to all of my work is someone wanting to change something – status quo is no longer enough and this model helps me help you make a successful change. For more, visit www.imaworldwide.com.


Insights Learning and Development

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The success of all relationships is dependent upon how well the parties involved can connect. The more we know about ourselves, the better we can figure out how to connect. Insights Discovery tools are easy, well researched, and practical ways to increase self-awareness.

When two or more people come together to accomplish something, one of the first things they encounter is how alike or different they are in their thinking and communication style. This is true in business, family, friend and romantic relationships. The success of all relationships is dependent upon how well the parties involved can connect. The more we know about ourselves, the better we can figure out how to connect, and understand what creates disconnects.

As a licensed Insights practitioner since 2007, I have had hundreds of opportunities to use the Insights Discovery tools with individuals, and it has shown me that this tool is an easy, fun, reliable (well researched), practical way to increase self-awareness. Whether you are looking for an individual breakthrough, leadership development or increased team effectiveness, Insights Discovery tools can help. You can read more about these tools and many of the success stories at www.insights.com.


BEabove Leadership

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This study of consciousness is fascinating, but until I found BEabove Leadership, it was too academic and unavailable for practical use. This training enables me to bring scientific research to individuals, teams and organizations in a fascinating, fun, actionable way.

Being and doing are two sides of the same coin, yet we tend to spend much more time thinking about what we are doing, not necessarily realizing that the actions we take are coming from who we are being. Human development must look at both sides of the coin. If we focus solely on the actions we take, we miss the deeper understanding of why we do what we do. If we don’t move to action and spend our time looking inward, nothing changes. To grow, stretch, develop and become increasingly more effective in our lives, we must make a conscious choice to look at who we are being and notice the impact that has on those around us and our lives in general. When a person can tap into the ability to view their actions from a higher level of conscious thought, that enables them to have greater choice and increases their level of effectiveness. Who we are being greatly impacts the quality of life we live, including our health. I use BEabove’s 7 Levels of Effectiveness to help people live life more intentionally; this brings new meaning to the oft used term “personal accountability.”

In addition to the 7 Levels of Effectiveness perspective I bring to my work, BEabove training has provided me with a broad, practical understanding of neuroscience. I am not a neuroscientist, and because the brain is a beautifully complex messy mystery, there is much that I (and the field of study) do not know. However, my training allows me to help my clients create new patterns and eliminate unwanted patterns, and actually improve their health by developing a more integrated brain. The tools are simple, fun, based on scientific research and THEY WORK! Thanks to BEabove I am one of very few Certified Neurotransformational Coaches (CNTC) in the world. This unique model is where coaching, neuroscience and consciousness meet.

To learn more about Ann and Ursula’s work visit www.beaboveleadership.com.


CoActive Coaching

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After many years of being skeptical about “life coaching”, I found a credible, life-changing approach through CTI (Coaches Training Institute). People are naturally creative, resourceful and whole and with that belief, Co-Active coaching creates a partnership between coach and client and transformation occurs.

This training program has been hailed as the “Gold Standard” by the Institute of Coaching, a Harvard Medical School affiliate, who has linked the four cornerstones of the Co-Active Coaching Model to evidence-based research. Coaching is not therapy. Coaching is not counseling, Coaching is not giving advice. Coaching is not about fixing anyone or anything. People are naturally creative, resourceful and whole and with that belief, Co-Active coaching creates a partnership between coach and client and transformation occurs. The continual cycle of deepening the learning and forwarding the action leads to people living more of the life they hope to live.

I have used the Co-Active Coaching Model for 1000+ hours with 150+ clients over the last 7 years and it works. To learn more about this method go to www.coactive.com.


Organization Development

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Over the years, many people have mistaken my degree in Organization Development as education focused on organizing things. Here is a high level picture of what OD is and how it influences both the “what” and the “how” of my client work.

Allow me to get a bit academic...

OD is a process of planned intervention(s) utilizing behavioral and organizational science principles to change a system and improve its effectiveness, conducted in accordance with values of humanism, participation, choice and development so that the organization and its members learn and develop. (Jamieson & Worley, 2008)

OD uses a multi-disciplinary approach to help organizations learn and increase effectiveness. We can trace OD back to the 1950s and it has roots in anthropology, psychology and sociology – throw in a bit of business to keep it grounded in usability.

Interventions (a scary word) include, but are not limited to, strategic planning, team building, leadership development, coaching, process re-engineering, process consultation, vision and mission creation, organization learning, culture work and change.

I have done work in all of these areas, but have recently narrowed my focus to all things change related. Individuals and systems in change are what initially drew me into the field, and after 20 years and two advanced degrees, I am still fascinated by the process of change. I feel blessed to be able to call this my field of study and am proud to say that I know OD can make a difference. I have been a part of changing many systems for the better, and I appreciate being able to bring my OD perspective to all parts of my life. I am a better wife, mother, sister, friend, teacher, employer, employee and citizen because of my education and experience in OD.


Narrative Coaching

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As a coach, I spend a lot of time listening to people tell me their stories. Our identities are formed by the stories we tell and how we and others respond to them. They continually script our past, present and future realities. The Narrative Coaching approach can help people find their preferred story of self.

If we strip a story down to the bare facts, it’s not always very interesting. The story is what we weave around the facts. It provides us with a way to assign roles, characters, motivations, views, etc. Some stories make us the hero – others make us the villain – yet others position us as the victim. There are many characters we can play in our stories, but our brain doesn’t know they’re only stories. Our brain believes they’re real, so we end up living our lives inside of the stories we make up about ourselves and others.

The Narrative Coaching approach can help people find their preferred story of self. Our identities are formed by the stories we tell and how we and others respond to them. They continually script our past, present and future realities. Narrative coaching allows clients to recognize the power in these tales, reconfigure key elements so they align with who they desire to become. I received my Narrative Coaching Certification through Learning Journeys International and am in love with the concept of helping individuals, teams and organizations take a closer look at the stories that help and hinder their success. To learn more this program go to www.learningjourneys.net.


Artful Inquiry

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Depending on the work we do together, I may ask you to put down the pen and paper and pick up the camera. Why? Because creative expression, via the right brain, has a way of revealing truths that our left brains simply cannot access.

I have always loved looking at pictures. When I would get sick as a little girl and needed to stay home from school, my favorite part of the day was when Mom would pull down her old photo albums. The pages were yellowing with age and the black and white photographs were starting to curl on the edges as they pulled up from the page under dried out scotch tape. I would go through each page and carefully look at the faces and make up stories about these people – many whom I had never met.

As I got older, I begged for a camera and began taking pictures of anything and everything. Somehow, life looked different through the lens of a camera and I was fascinated by that. As an adult, I became obsessed with scrapbooking. I loved capturing memories on film and documenting history with the pictures and stories I would tell. Not only was it fun for me, but also my friends and family loved to flip through pages of scrapbooks. The conversations over scrapbook pictures were almost more fun than the actual events at times.

As part of my doctoral program I developed a series of interventions involving pictures that could be used with teams. I developed an expertise for developing questions that could be answered through the images people captured on film. As a matter of fact, one of the two data collection methods used for my dissertation was "artful inquiry". Yes, my dissertation has photographs in it: Pictures of Transition: A study of the leadership journey into unfamiliar territory.

Over the years, I have continued to use images as a key element in my work. There is a scientific reason that supports my use of artful inquiry, in addition to the fact that I love pictures and using them with a group is great fun! Images (and metaphors) are processed by the right hemisphere of our brain. The left hemisphere can take the information you already have and reorder it, but it cannot come up with new information. All new information comes into the brain through the right hemisphere. We all can use new information! As an example, if I asked people to give me a word that described a strength of their team, they would give me words that they already knew – collaborative, flexible, results driven, fun, etc. But, if I asked people to think about the strength of their team and select a picture that resonated with them, I know for a fact that I would get descriptors that would never come up if I limited the exercise to a list of words. I know this is true because I have seen it work hundreds of times. If we work together, I can guarantee that at some point I will ask questions that I want you to answer with a picture, or some type of metaphor because we all need access to new information.


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I know that every single encounter, every challenge and every situation are all spectacular threads in the tapestry that defines my life and I am deeply grateful for all of it.

Dr. Wayne Dyer

While these approaches are neatly laid out in their own spaces on this page, I want you to know that the work I do doesn’t really fall into neat little boxes. I love to work with people and change because it’s messy and unpredictable and ambiguous and fascinating and beautiful! It’s true that I am very experienced in using all of these approaches, but they only represent some of the threads in the tapestry of how I work. 

There are other threads that I can’t really describe or may not even be aware of. Years of experience. Various types of clients and client interactions. My own experiences as an employee and an employer, a co-worker, a boss, a consultant. My life of parenting, divorce, remarriage, grandparenting, hanging on and letting go. My perspectives on life, my values, my biases. Each one of those and so many more are a thread of who I am and who I bring to my work. I’m complicated. The work I do is complicated. Life is complicated. And…together we can do great and small things to help you and those you care about have a better life experience.